SHIPPING

I ship 2 times a week. I calculate 3 - 5 business days for delivery after the order is placed.

Belgium

• Bpost delivery to your home or office: €6.99. For orders over €75, we offer FREE delivery to your home.

Netherlands

• POSTNL home delivery: €6.99 For orders over €75, we offer FREE home delivery.

For a different European country email myala.crochet@hotmail.com for more information about delivery possibilities.

EXCHANGE

Return shipping costs to Myalacrochetshop and the re-shipping costs to the customer will be fully covered if the delivered product is not as ordered and is indicated as such on the order form.

RETURN

Products must be returned to Myalacrochetshop within 14 days in perfect condition, allowing them to be resold in their original state (packaging, accessories, manual), properly sealed, and accompanied by a copy of the invoice or order form.

Any incomplete, broken, or damaged product, or any product whose original packaging has been damaged, will not be refunded or exchanged.

Consumers wishing to exercise this right must contact Myalacrochetshop within 14 working days via email at myala.crochet@hotmail.com

PDF patterns are non-refundable.

SALES/PROMOTIONS

Sales or promotions cannot be exchanged and/or returned.